A product of DreamRock SmartTech LLC
Effective Date: 05/01/2026 | Version 1.0
These Terms of Use (“Terms”) govern your access to and use of the SmartStart LaunchKits website, purchase process, digital products, and related services (collectively, the “Service”), operated by DreamRock SmartTech LLC, a Florida limited liability company (“Company,” “we,” “us,” or “our”).
PLEASE READ THESE TERMS CAREFULLY. BY ACCESSING, PURCHASING, DOWNLOADING, OR USING THE SERVICE, YOU AGREE TO BE BOUND BY THESE TERMS AND BY THE END USER LICENSE AGREEMENT (“EULA”) THAT GOVERNS THE DIGITAL PRODUCTS YOU PURCHASE. IF YOU DO NOT AGREE, DO NOT USE THE SERVICE.
These Terms include a binding arbitration clause and class action waiver (see Section 7). Please review that section carefully.
The Service consists of digital products — including templates, contracts, checklists, calculators, guides, marketing collateral, and related materials — designed to help individuals and small businesses launch and operate a pressure washing business. Products are sold as one-time purchases delivered as digital downloads.
You must be at least 18 years old and legally capable of entering a binding contract to purchase or use the Service. By using the Service, you represent and warrant that you meet these requirements.
All products sold through the Service are digital goods delivered electronically (via download link, email attachment, or direct web access). No physical goods are shipped. Delivery typically occurs within minutes of successful payment, sent to the email address associated with your order.
ALL SALES ARE FINAL. Because the products are delivered digitally and can be downloaded, copied, and retained immediately upon delivery, we do not offer refunds, returns, cancellations, or exchanges once a product has been delivered except as expressly stated in Section 3.3 or as otherwise required by applicable law.
This no-refund policy applies regardless of whether you have opened, downloaded, used, or modified the product. By completing your purchase, you expressly acknowledge and consent to immediate digital delivery and waive any statutory right of withdrawal or cancellation to the extent permitted under applicable law.
Please review the product description, preview materials, and FAQ carefully before purchasing. If you have questions about the product before buying, contact us at support@dreamrock.io and we will do our best to help you decide whether it is the right fit for your needs.
Although we do not offer refunds, we want every buyer to have a fair experience. In the following limited circumstances, we will work with you in good faith to provide a replacement, a repaired file, a store credit, or — at our sole discretion — a refund:
To request remediation, email support@dreamrock.io within thirty (30) days of purchase with your order number and a description of the issue. We will respond within five (5) business days. This Section describes a voluntary customer-service process and does not create a general refund right except as expressly stated here or as required by applicable law.
4.1 Prices are listed in U.S. dollars and are subject to change at any time; however, your order will be fulfilled at the price displayed at checkout.
4.2 Payments are processed by our third-party payment processor (Stripe, Inc.) or merchant of record, as applicable. You agree to the applicable third party’s terms of service. We do not store your full payment card information on our servers.
4.3 You are responsible for providing accurate billing information. If your payment is declined, reversed, charged back, or disputed, we reserve the right to suspend or terminate your access to the Service and pursue collection of amounts owed.
4.4 Sales tax may be calculated and collected where required by law, based on your billing or delivery location. Where collected, sales tax will be shown at checkout.
Your purchase does not transfer ownership of the digital products to you. Each purchase grants you a limited, non-exclusive, non-transferable license governed by the End User License Agreement (EULA) for the specific product. The EULA is incorporated into these Terms by reference and is available to review before purchase and is included with every delivered order.
Unauthorized redistribution, resale, repackaging, or sublicensing of the digital products — in original or modified form — is prohibited under the EULA and may result in termination of your license and legal action.
THE SERVICE AND ALL PRODUCTS ARE PROVIDED “AS IS” AND “AS AVAILABLE,” WITHOUT WARRANTY OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.
The products include templates and guidance documents such as service agreements, liability waivers, business registration checklists, tax guidance, and financial calculators. These materials are for informational and operational reference only. They are NOT legal advice, tax advice, accounting advice, insurance advice, or financial advice, and no attorney-client, accountant-client, or advisor-client relationship is created by purchasing or using the products.
WE ARE NOT A LAW FIRM, AND WE DO NOT PROVIDE LEGAL REPRESENTATION OR LEGAL SERVICES THROUGH THE SERVICE OR THE PRODUCTS.
YOU ARE SOLELY RESPONSIBLE FOR:
Laws and regulations vary significantly by state, county, and municipality and change over time. We make no representation that any template or guidance document is compliant with the law applicable to you today or in the future. Without limiting the foregoing, liability waivers and similar risk-allocation provisions may be unenforceable or limited in some jurisdictions unless properly reviewed and adapted by qualified counsel.
Please read this section carefully: This section requires you to resolve disputes with us through binding individual arbitration instead of court, and you waive your right to a jury trial and to participate in a class action. This applies to nearly all disputes between you and us.
Before initiating arbitration, you agree to first contact us at support@dreamrock.io and make a good-faith effort to resolve the dispute informally. Most issues can be resolved quickly this way. You must provide a written description of the dispute, your desired resolution, and your contact information. We will have sixty (60) days from receipt to attempt to resolve the dispute with you before arbitration may be initiated.
If the dispute is not resolved within sixty (60) days of the informal notice, any controversy, claim, or dispute arising out of or related to these Terms, the Service, the EULA, the products, or the relationship between you and us (collectively, “Disputes”) shall be resolved exclusively by final and binding arbitration, rather than in court, administered by the American Arbitration Association (“AAA”) under its Consumer Arbitration Rules then in effect.
Arbitration will be conducted by a single arbitrator. The seat of arbitration shall be Manatee County, Florida. The arbitration may proceed by written submissions, telephone, or videoconference unless the arbitrator determines an in-person hearing is necessary.
The arbitrator has exclusive authority to decide all issues regarding the formation, scope, interpretation, enforceability, and arbitrability of this arbitration agreement, except that a court of competent jurisdiction may decide whether the class action waiver in Section 7.4 is enforceable.
The payment of arbitration filing, administration, and arbitrator fees will be governed by the AAA’s Consumer Arbitration Rules. Where those rules require us to pay certain fees, we will do so. Each party will otherwise bear its own attorneys’ fees and costs, unless the arbitrator determines otherwise as permitted by law.
ALL DISPUTES MUST BE BROUGHT IN AN INDIVIDUAL CAPACITY ONLY, AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS, CONSOLIDATED, COLLECTIVE, OR REPRESENTATIVE PROCEEDING. THE ARBITRATOR MAY NOT CONSOLIDATE CLAIMS OF MORE THAN ONE PERSON EXCEPT AS EXPRESSLY PERMITTED BY APPLICABLE ARBITRATION RULES OR LAW. YOU AND WE EACH WAIVE THE RIGHT TO A TRIAL BY JURY.
YOU EXPRESSLY AGREE THAT YOU WILL NOT SEEK, AND ARE NOT ENTITLED TO, ANY DAMAGES ARISING FROM OR RELATED TO YOUR USE OF THE PRODUCTS OR THE SERVICE BEYOND A REFUND OF THE AMOUNT YOU ACTUALLY PAID FOR THE PRODUCT AT ISSUE. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, YOUR SOLE MONETARY REMEDY FOR ANY CLAIM ARISING OUT OF OR RELATING TO THE SERVICE OR A PRODUCT WILL NOT EXCEED THE AMOUNT YOU ACTUALLY PAID FOR THE SPECIFIC PRODUCT GIVING RISE TO THE CLAIM. We are not liable for any indirect, incidental, consequential, special, exemplary, or punitive damages, or for any loss of profits, lost revenue, lost business opportunity, business interruption, cost of substitute services, reputational harm, or emotional distress, to the fullest extent permitted by law. Nothing in these Terms limits remedies that cannot be limited under applicable law.
Notwithstanding the foregoing, either party may (a) bring an individual action in small claims court for a dispute within that court’s jurisdiction, and (b) seek injunctive or other equitable relief in a court of competent jurisdiction to prevent actual or threatened infringement, misappropriation, or violation of intellectual property rights.
You may opt out of the arbitration agreement in Section 7.2 and the class action waiver in Section 7.4 by sending written notice of your decision to opt out to support@dreamrock.io within forty-five (45) days of your first purchase. The notice must include your full name, address, email used for purchase, and a clear statement that you wish to opt out. If you opt out, disputes will be resolved exclusively in the state or federal courts located in or serving Manatee County, Florida. Opting out of arbitration does not opt you out of any other provision of these Terms.
TO THE MAXIMUM EXTENT PERMITTED BY LAW, OUR TOTAL CUMULATIVE LIABILITY TO YOU FOR ALL CLAIMS ARISING OUT OF OR RELATED TO THE SERVICE OR THESE TERMS SHALL NOT EXCEED THE AMOUNT YOU ACTUALLY PAID US FOR THE SPECIFIC PRODUCT GIVING RISE TO THE CLAIM. IN NO EVENT SHALL WE BE LIABLE FOR ANY INDIRECT, INCIDENTAL, CONSEQUENTIAL, SPECIAL, EXEMPLARY, OR PUNITIVE DAMAGES.
This limitation applies to all claims, whether based in contract, tort, statute, or any other legal theory, and whether or not we were advised of the possibility of such damages. The essential basis of the bargain between you and us is reflected in this limitation, and this limitation shall apply even if any remedy fails of its essential purpose. Nothing in these Terms excludes or limits liability to the extent such exclusion or limitation is prohibited by applicable law.
You agree to defend, indemnify, and hold harmless DreamRock SmartTech LLC, its members, officers, employees, and agents from any claims, damages, losses, liabilities, costs, and expenses (including reasonable attorneys’ fees) arising from (a) your use of the products or Service, (b) your breach of these Terms or the EULA, (c) your violation of any applicable law, and (d) any service you provide to your own customers using Outputs derived from the products, except to the extent finally determined to result from our fraud, willful misconduct, or violation of law.
When accessing the Service, you agree not to:
All content on the Service — including the website design, trademarks, logos, text, graphics, product imagery, and software — is the property of DreamRock SmartTech LLC or its licensors and is protected by United States and international intellectual property laws. No rights are granted to you except the limited license to purchased digital products as set forth in the EULA.
We may modify or discontinue the Service, or any part of it, at any time. We may also update these Terms from time to time. The updated Terms will be posted with a new Effective Date. Continued use of the Service after an update constitutes acceptance of the updated Terms. Material changes to the arbitration provision in Section 7 will be subject to a thirty (30) day opt-out window for existing customers.
Changes to these Terms do not retroactively alter the EULA governing products you already purchased; those products remain governed by the EULA version in effect at the time of purchase.
You acknowledge and agree that:
These Terms and any dispute arising out of them shall be governed by the laws of the State of Florida, without regard to its conflict of laws principles. The United Nations Convention on Contracts for the International Sale of Goods does not apply.
15.1 Entire Agreement. These Terms, together with the EULA and any order confirmation, constitute the entire agreement between you and us regarding the Service.
15.2 Severability. If any provision is unenforceable, the remaining provisions remain in effect, and the unenforceable provision shall be modified to the minimum extent necessary to be enforceable.
15.3 No Waiver. No failure or delay in enforcing any right is a waiver of that right.
15.4 Assignment. You may not assign these Terms without our prior written consent. We may assign these Terms without notice in connection with a sale, merger, or reorganization of our business.
15.5 Contact. For questions or notices under these Terms, contact: support@dreamrock.io.